Software Application Support Engineer

Software Application Support Engineer Roles & Responsibilities

• Working knowledge of SQL Databases & basic network configuration
• Ability to learn and master employer-specific software
• Complex problem solving
• Diagnosing & addressing application issues
• Providing software application assistance under the guidance of Senior Engineer
• Ensuring effective front-end and back-end programmability of the applications
• Consulting with the software development team
• Establishing root causes of application errors
• Documenting processes and monitoring application performance metrics
• Keeping all the records of amendments and scheduling application updates