Software Application Support Engineer

Software Application Support Engineer Roles & Responsibilities

• Working knowledge of SQL Databases & basic network configuration
• Ability to learn and master employer-specific software
• Complex problem solving
• Diagnosing & addressing application issues
• Providing software application assistance under the guidance of Senior Engineer
• Ensuring effective front-end and back-end programmability of the applications
• Consulting with the software development team
• Establishing root causes of application errors
• Documenting processes and monitoring application performance metrics
• Keeping all the records of amendments and scheduling application updates

Required Keyskills for Software Application Support Engineer

• Ability to identify and address application issues
• Problem-solving skills
• Excellent verbal and written communication skills
• Knowledge of IT hardware and software
• Ability to learn various software
• Attention to detail
• Time management skills
• Coordination
• Organizational skills