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Job Description

Job Responsibilities:

  • Answering telephones and taking messages.
  • Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
  • Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards
  • Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
  • Conduct remote troubleshooting
  • To set up and test desktop computer peripherals
  • Maintain technical documentation in association with other functional departments
  • Good into eoffice roll out  support, training and system support
  • Printing and filing documents.
  • Composing emails.
  • Typing up reports for the company manager.
  • Scheduling meetings.
  • Organizing company travel arrangements.
  • Providing technical assistance with equipment operation.
  • Cleaning of technical equipment.
  • Setting equipment parameters.

Requirements:

  • High school diploma or GED.
  • Relevant technical certificate.
  • Proficiency with basic computer programs including MS Office and database systems.
  • Working knowledge of email systems, computer hardware, and peripherals.
  • Excellent communication skills.
  • Ability to work under strict supervision.
  • Ability to read and interpret technical data.
  • Good time-management skills.
  • Ability to work in a high-pressure environment. 

Behavioural Competencies:

  • High attention to detail regarding accounting skills
  • Ability to work under indirect supervision.
  • Good problem-solving skills
  • Strong verbal and written communication skills.
  • Ability to influence technical discussions and decisions