Technical Assistant

Job Responsibilities:

• Answering telephones and taking messages.
• Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
• Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards
• Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
• Conduct remote troubleshooting
• To set up and test desktop computer peripherals
• Maintain technical documentation in association with other functional departments
• Good into eoffice roll out  support, training and system support
• Printing and filing documents.
• Composing emails.
• Typing up reports for the company manager.
• Scheduling meetings.
• Organizing company travel arrangements.
• Providing technical assistance with equipment operation.
• Cleaning of technical equipment.
• Setting equipment parameters.

Requirements:

• High school diploma or GED.
• Relevant technical certificate.
• Proficiency with basic computer programs including MS Office and database systems.
• Working knowledge of email systems, computer hardware, and peripherals.
• Excellent communication skills.
• Ability to work under strict supervision.
• Ability to read and interpret technical data.
• Good time-management skills.
• Ability to work in a high-pressure environment. 

Behavioural Competencies:

• High attention to detail regarding accounting skills
• Ability to work under indirect supervision.
• Good problem-solving skills
• Strong verbal and written communication skills.
• Ability to influence technical discussions and decisions