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Solution Designer

Client: Tech Mahindra

Job Details

Job Description

  • Required - prior experience in Solution Architecture/Design, Component Design roles in IT- Telecom Domain
  • Relevant experience of min 2-3 years in BSS/OSS design or component design or Service design in market segments like Consumer, Wholesale or Enterprise, B2B / B2C
  • Experience and Knowledge of BSS/ OSS design of at least one or more products –
    • Enterprise Telecom Product/Technology viz MLPS/ IP VPN, Ethernet, SD-WAN, vCPE, Security/Firewall, Mobility IP Voice, Hosted and Cloud Communications, IOT Solutions
    • Consumer Product – IP Voice, Consumer Mobility, Fixed Mobile Convergence, PSTN, Broadband, TV etc.
    • Wholesale product portfolio like FTTx, Ethernet, IP Voice, Centrex/ SIP Trunking etc
  • Ability to translate business needs into technical solutions and create HL BSS/OSS designs.
  • Technical knowhow with Network and Service Design experience (Good to have)
  • Proven experience or Certified in TM Forum Frameworks: eTOM, TAM, TMF SID and Integration Framework (TNA), working knowledge is required
  • Ability to learn new technologies/systems and assimilate new information quickly in a fast-paced and constantly changing environment.
  • Ability to influence business decisions, facilitate workshops and manage business and operational stakeholders
  • Hands on experienced or Ability to work on latest Telecom Trends like SDN/NFV, Technologies – TOSCA, YANG, Blockchain, RPA etc
  • Prior design experience required with background on one or more key areas –
    • Customer Management and CPQ
    • Product Modelling
    • Contract Management
    • Fulfillment and Assurance
    • Billing Design
    • Service Activation
    • Inventory Management
    • Plan and Build
    • Network and Service Design of Telecom products and services
  • Ability to drive the HL Design work on a project/ Program, working collaboratively with the Business, Operational, Product Managers, Portfolio Architects, Platform Technical Team, Developers and Testing teams to identify multiple solution options and determine the best possible BSS/OSS solution.
  • Ability to drive discussions with Architects to ensure the right architectural guidance is taken into consideration for the BSS/OSS design, ensuring that the design is compliant with Telco’s IT and Product strategy and best practices.
  • Ability to define process designs, where required to handle Operational requirements
  • Good to have Agile methodology experience 
  • Should be able to assess and quantify the risks associated with their design decisions
  • Good appreciation for customer’s business and IT architecture, roadmaps, product/ data models.
  • Good to have network experience for enterprise and wholesale product domain or CCNA certification.

Key Skills