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Job Details

Job Description

  • Responding to technical support over call, Mail and individual from end users of computers and software applications
  • Setting up and installing new computers, networks and software
  • Setting up user accounts and profiles on the network
  • Installing updates, known as patches, to software applications
  • Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office
  • Diagnosing and fixing network problems and hardware or software faults
  • Maintaining inventories of hardware and software
  • Managing backups of servers, in case of data loss

Key Skills