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PLSQL Production Support

Client: Wipro Ltd.

Job Details

Job Description

  • Strong knowledge and debugging skills Oracle, Stored Procedures and
  • Database Queries
  • Strong knowledge in Unix
  • Should be cognizant of incident management, problem management, change management (ITIL Process)
  • Experience in Batch Monitoring
  • Perform in-depth analysis of incidents to determine root causes and solutions.
  • Expertise in documenting support runs book and other technical documents.
  • Identify high priority incidents and escalate to management.
  • Assist with client support reporting.
  • Own, Lead and coordinate operational tasks, customer escalations, process improvements.
  • Should be able to write PLSQL/SQL queries.
  • Understanding of change management.
  • Work closely with Internal

Key Skills