MSCRM Technical

EXP: 5+ Loc: Anywhere in India

The CRM Technical consultant will act as a technical SME and system administrator for the internal CRM system. The individual will be responsible for the development and maintenance of the internal Microsoft Dynamics 365 CRM platform and the ideal candidate will have sound knowledge in Dynamics CRM entities, workflows, configurations, customization development, integration development, reporting, dashboards, web resources, CRM solution file management, security model and UI development. Additional areas of responsibility may include project management and support service management.

The candidate must be detail-oriented and have the ability to manage and prioritize multiple demands from a large user base. The candidate should have deep knowledge of Dynamics 365 CRM in all technical and functional areas and strong BI skills.

Essential Duties & Responsibilities

• Leading or participating in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system.
• Architecting the CRM system, related customizations, and reports to model the business organizational process.
• Advising business users on best practices for CRM, development or integration process