Configuration Analyst (Health Rules)

The Configuration Analyst is responsible for designing, configuring, testing, implementation, and maintenance of HealthRules Payor pricing claims, and/or benefit configuration, according to business requirements, to support accurate and efficient claims processing and data reporting to meet the needs of the Company. Investigate and resolve configuration-related provider, member and claim processing issues and assist other departments in understanding HealthRules Payor configuration. Lead and/or be part of complex HealthRules Payor Implementation and/or configuration projects. This position must possess strong analytical skills, with the ability to perform complex business rules set up in a fast-paced environment. The Configuration Analyst serves as a subject matter expert (SME) on both internal initiatives and external customer projects that require configuration modifications within the claims processing system.

Responsibilities:

• Design, Develop, Configure and Test HealthRules Payor configuration, contracts, products, and policies to Implement HealthRules Payor and migrate the current Core Claims Processing system to HRP.
• Analyze, configure, test, implement and maintain HealthRules Payor to support changes in contracts, products, legislation, policies, and procedures, ensuring timely maintenance and updates of configuration.
• Test, implement, and train on new HealthRules Payor and third-party product releases, modules, and updates.
• Assist in the development of test scenarios for changes and/or projects. Manage the timely resolution of open testing bugs and issues. Develop and monitor postproduction audit reports to ensure the intent of change and/or project requirements is being met.
• Develop and maintain configuration documentation and communicate changes, as appropriate.
• Work with Business Users, Technical team, and QA to create detailed functional requirements that support and align to business requirements and testing scenarios.
• Research and respond to service requests in a prompt and timely manner and update or build configuration in HealthRules Payor as needed.
• Recommend and draft new and updated procedures to maximize the use of HealthRules Payor and other third-party products to improve efficiency.
• Inform leader and peers of changes that will impact the Company’s Medicaid business. Research and recommend methods to improve or implement necessary changes in a prompt and efficient manner.
• Other projects and duties as assigned.

Experience/Skills:

Minimum Requirements:

• Minimum of 3 years of experience in payer operations, claim to process, and experience deploying HealthRules Payor software.
• Minimum of 3 years of hands-on configuration experience in HealthEdge's HealthRules software.
• Must possess working knowledge of Medicaid operations, system development, and testing.
• Expertise in using Microsoft Office; including Excel, Word, Access, PowerPoint, and Visio.
• Experience working within a matrix organization. Excellent oral and written communication skills and the ability to interface with all levels of the customer organization.

Preferred Requirement:

• Previous experience with CMS and State Medicaid Agencies
• Knowledge of or experience with ClaimXten, Axiom TranSend, and Axiom TransShuttle.

Education:

• Bachelor’s degree in business or health care preferred.

Skills:

Collaboration, leadership, organizational, writing, interpersonal, and communication skills.