Software Application Support Engineer

Software Application Support Engineer Roles & Responsibilities

• Installation and maintenance of software applications to streamline business operations
• Optimizing software application performance, installing updates, and performing debugging procedures
• Provide complete software application support under the guidance of the Senior Engineer
• Analyze software application functionality and recommend improvements
• Ensuring front-end and back-end functionality of applications
• Keeping a record of changes and application updates
• Documenting process and monitoring performance

Software Application Support Engineer Requirements

• Graduates from any field can apply for this job position
• Relevant experience of 0 to 2 years as a Software Application Support Engineer or in any related field for the client, Inspector General, Registration & Stamps Department location-based in Sikar
• Knowledge of front-end and back-end programming languages such as Javascript, Ruby, Python, and C++
• Ability to provide technical support to the internal departments and online clients
• Know Advanced Encryption Standards (AES)
• Ability to diagnose & address application issues
• Proficiency in understanding the causes of programming errors and fixing them.
• Strong command of English language.
• Ability to learn and master employer-specific software.

Skills

• Strong written and verbal communication
• Active listening
• Support to internal teams
• Interpersonal skills
• Customer service
• Product knowledge
• Strong analytical skills
• Problem-solving skills
• Critical thinking
• Attention to detail
• Ability to work under pressure