Help Desk Service
Client: Forest Policy Division (FPD)
Job Details
Experience
1-3 Years
Education
Bachelor Commerce, Arts
Location
New Delhi, Delhi
Employment Type
Full Time
Salary
2.58 Lakhs -2.58 Lakhs Per Annum
Job Roles
Help Desk Service
Posted
2 Year(s)
Job Description
- Monitor and respond quickly to incoming requests relate to IT issues.
- Maintain computer systems and act as support if any system goes down.
- research questions using available information resources
- advise user on appropriate action
- follow standard help desk procedures
- log all help desk interactions
- administer help desk software
- follow up with customers and users to ensure complete resolution of issues
Key Skills
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