Job Responsibilities:
- Answering telephones and taking messages.
- Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
- Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards
- Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
- Conduct remote troubleshooting
- To set up and test desktop computer peripherals
- Maintain technical documentation in association with other functional departments
- Good into eoffice roll out support, training and system support
- Printing and filing documents.
- Composing emails.
- Typing up reports for the company manager.
- Scheduling meetings.
- Organizing company travel arrangements.
- Providing technical assistance with equipment operation.
- Cleaning of technical equipment.
- Setting equipment parameters.
Requirements:
- High school diploma or GED.
- Relevant technical certificate.
- Proficiency with basic computer programs including MS Office and database systems.
- Working knowledge of email systems, computer hardware, and peripherals.
- Excellent communication skills.
- Ability to work under strict supervision.
- Ability to read and interpret technical data.
- Good time-management skills.
- Ability to work in a high-pressure environment.
Behavioural Competencies:
- High attention to detail regarding accounting skills
- Ability to work under indirect supervision.
- Good problem-solving skills
- Strong verbal and written communication skills.
- Ability to influence technical discussions and decisions