Role Purpose & Accountability: Network Architect
Network contact center / data center architect / VoIP support
Bring up-to-date HLD
Coordinate Change in design documentations
Coordinate Technical changes
Architecture background
Enterprise security technical – Network, telephony service, cloud
Service focused:
- Successful project/program delivery in line with agreed outcomes aligned to the Customer Strategy
- Effective and consistent project/program communications and reporting to business and IT senior stakeholders
- Flawless change deployment and handover to operations, improving the risk position, whilst driving quality outcomes for the Customer
- Contribution and ongoing improvement of the project management tools and methodology (as part of the project management community)
- Problem solving, Issue resolution & effective stakeholders management
Skills & Experience:
- Overall, your experience should include contribution to large scale organization transformation programs
- Experience of delivering change
- Successfully handled end to end Cloud / Infra projects from Design, Migration, Testing & Go live support
- The ability to work at pace with resiliency
- Ability to rapidly gain knowledge of Business/Customer needs and drivers for change
- Strong senior stakeholder engagement and management experience as well political awareness
- Strong and effective influencing skills to drive the necessary changes
- Understanding of IT and Business strategies
- Willingness to try new ways of working and solutions (fail fast)
- Professional level of accreditation preferred (e.g. Prince 2, PMP)
Technical & Domain expertise
- Capacity management, Implementation, Deployment, Migration & Support
- Database storage, servers, Telecom
Infrastructure
- Windows Server, Unix Server
- Virtualization – VMWare/ Hypervisor
- Backup solutions
Network & Security
- LAN, WAN & TCP/IP
- Switching & Routing
- Security/ Firewalls